What the Greysell – ICICI Bank Case Study Is About
The case study on the Greysell website showcases how the agency helped ICICI Bank launch a new debit card product called ‘Expressions.’ It’s essentially a brand campaign and product launch story aimed at explaining:
What the product was,
Why it was launched,
What Greysell did for the bank,
And how the campaign worked.
Campaign Goal
ICICI Bank wanted to appeal to young customers — a segment that typically doesn’t get excited about regular debit cards. The idea was to make the card more personal, expressive, and emotionally resonant.
In simple terms: the bank didn’t just want to sell cards — it wanted to make customers feel something about it.
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