Top Ways Businesses Use Text Message Services to Boost Customer Engagement
In a world dominated by digital noise, businesses are constantly searching for ways to cut through the clutter and connect meaningfully with their customers. One tool that has proven to be remarkably effective is the text message service. With open rates exceeding 90% and response times often measured in minutes, text messaging offers an immediate and personal communication channel that few other methods can match. When used strategically, it can become a key driver of customer engagement.
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