It is recommended to confirm them directly. An official paper trail is an excellent option to confirm them directly.
The most effective option to take if a shipping company delivers a damaged crate to your home is to refuse the shipment.
delivery. The shipping company and the shipper can decide (i.e. the gallery who has arranged the shipping) to figure out the next course of
Take immediate action to solve the issue.
Accepting delivery of a damaged box will work against your long-term goals. Be sure to be present when delivery is made to ensure that you don't get disappointed.
You may inspect the box, crate, tube, etc. before accepting and signing off. You can not sign off if you're not in the office.
Your doorstep is not a problem, but don't worry you don't have to worry about it, there are steps you can take to safeguard your investment.
Photograph everything even if it isn't evident.
To prove that the work was damaged before it arrived at your home, documentation is essential. With the ubiquity of mobile phone cameras
You can also make videos of the delivery process. This includes opening the crate and taking off any artwork, and examining the contents for damage.