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To participate in the FirehouseListens program, customers can visit the official website or use the dedicated mobile app. The platform offers a user-friendly interface where customers can provide feedback by completing a simple survey. The survey typically includes questions about the customer's overall experience, the quality of the food, the speed of service, the cleanliness of the restaurant, and the friendliness of the staff. Customers may also have the opportunity to provide additional comments or suggestions.
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